Answer every new patient enquiry, even when the front desk is busy
Your AI agent answers missed calls and calls new enquiries back in minutes, takes the reason for the visit, and lines up a first appointment. Reminder calls help cut no-shows.
Why fast follow-up matters here
Front desks get busy at exactly the times new patients call. Missed calls and slow call-backs mean new patients book somewhere else.
No-shows cost clinics time and money. A friendly reminder call the day before helps patients keep their appointment or free up the slot.
What your AI agent does
The lead page asks
- What they need help with
- How long it has bothered them
- Whether they have tried treatment before
- Private health cover
- Preferred location
The AI call asks
- The reason for the visit
- Whether they have a referral
- New or returning patient
- Days and times that suit
- Any access needs
The result
A first appointment lined up, plus reminder calls before each visit.
Plus a scored summary (hot, warm or nurture) after every call.
How it plays out
Illustrative example
Marco has had lower back pain for three weeks and enquires about a physio appointment at 12:30pm, when the front desk is busiest.
- Marco taps: back pain, a few weeks, no previous treatment, has private cover, nearest clinic.
- The AI calls back in about 2 minutes, confirms he's a new patient with no referral, and notes he prefers early mornings.
- The clinic sees the summary and offers him a 7:30am appointment. A reminder call goes out the day before.
Names and details are made up to show how the system works.
Plans that fit your volume
The 2-Minute Callback System is $790 a month plus $1,990 setup (free for our first 5 founding businesses), with 600 call minutes included and a results guarantee. Just want your missed calls answered? Never Miss a Call is $99 a month with a 14-day free trial. All prices exclude GST, with no lock-in contracts.
Related pages
Common questions
Will it give medical advice?
Never. It only takes details and lines up appointments. Anything clinical goes to your practitioners.
Does it handle sensitive information carefully?
It only asks what you need to book, never asks for Medicare or card numbers, and summaries go only to your clinic.
Can it make reminder calls?
Yes. Reminder and confirmation calls can go out the day before appointments, and cancellations are flagged so you can fill the slot.
Find out how many of your leads go cold.
We'll test your response time for free and send you a 2-minute video of what happened.